Donald Spann – Call Center Cash

Curriculum (Google Drive Proof)

Module 1: Step 1

Defining Your Call Center
Outline your name middle and develop your distinctive worth proposition (UVP) to distinguish your self.

Module 1: Step 2

The Math
Know the numbers behind beginning your name middle, and what your corporation will appear like on the $1k/$10k/$100k+/month degree

Module 2: Step 1

Enterprise Creation
Safe your area, construct your corporation scaffolding and incorporate your organization.

Module 2: Step 2

Call Center Software program
A easy “crash course” on name middle tech for newbies, studying what metrics matter and establishing your name middle software program.

Module 2: Step 3

Your Enterprise Instruments
All of the tech that you must handle leads, onboard purchasers and cost them every month like clockwork.

Module 3

Your Receptionist Crew
A complete module devoted to a very powerful position in your group—the receptionist.

Module 4: Step 1

Pre-Launch Advertising
Map your launch timeline, construct your checklist and nurture your leads with my precise electronic mail launch sequence so that you simply hit the bottom working on launch day

Module 4: Step 2

Put up-Launch Advertising
Confirmed on-line visitors technology methods, a crash course on gross sales and methods to onboard your first purchasers!

Bonus #1

The Distant Call Center Income/Revenue Mega Calculator!
Use this unimaginable spreadsheet device to visualise and strategize by placing numbers in your objectives. Simply plug in a number of particulars and also you’ll know what number of brokers you want, revenues, income, bills and extra!

These numbers are based mostly on our real-world information from 1000’s of purchasers and hundreds of thousands in income.

Bonus #2

The “IQYDKYNTGOWYPSV” Guidelines PDF
The “Necessary Questions You Didn’t Know You Wanted To Go Over With Your Telephone System Vendor” PDF will assist you to navigate the setup course of, it doesn’t matter what service you employ.

Not realizing the solutions to those questions early on led to me lacking out on 200k+ in additional income!

Bonus #3

Optimizing Your Website for Conversions
An “inside look” on the psychology and parts behind name middle web sites that convert 7 to eight figures in income.

Decide my mind as I clarify why I constructed my website a sure means, and see my evaluation of issues our rivals do effectively.

Bonus #4

The Swipe Recordsdata – Ever Increasing PDF Collection
The Swipe Recordsdata embody:

The precise templateswe use for our welcome electronic mail for brand spanking new purchasers and month-to-month billing PDFs
The key “name scoring standards”we use to make sure receptionists are rocking it on the telephone
PDFs of our brief, candy and intensely efficient pre-launch electronic mail sequence that led to $22,000in purchasers on DAY 1
…and an excellent particular Blockbuster Bonus

Scaling to 1 Million+ Bonus Module!
On this two step module, we cowl superior methods and techniques to propel your name middle from 100k to 1m+ in income.

Step 1 is concentrated on constructing methods that scale, together with hiring the group members that you must deal with progress and operations.

Step 2 is concentrated solely on advertising ramp-up, masking a “50,000 foot view” technique earlier than coming again to earth and diving into long run advertising techniques reminiscent of web optimization and tremendous potent Digital Receptionist particular advertising channels.